DMO

Products

The company's IT and digital applications sector has developed the Digital Management Office (DMO), to be a high-performance program to be applied to businesses or public organizations. Its goal is to automate the assignment, allocation, tracking and completion of tasks as they arise either from the internal production process or as a result of a query request in the service or support center. Queries are entered into the system and assigned to various users following a processing path until their final completion. Key performance results are the immediacy, validity and efficiency of the work.

Capabilities

Purchase and installation on customer premises
Purchase and hosting at DATAGRID
Monthly rental of the service (ASP model) without any installation and no initial cost

Operation

Workflow automation
Provision 24 hours a day, online helpdesk - support to customers and stakeholders
Recording and tracking of tasks - Elimination of tasks that are never completed
Simple to use
Managing information for process improvement
Easy access via browser without any other installations on user computers

Submit query

DATAGRID has flexible support options, always by the side of the customer.

Applying our products, we provide 24-hour support with electronic submission of requests.